 | |  | | Money Wasted
Lake Worth Utilities
Waste Meter
|
|
Total Taxpayer Dollars
Wasted:
$1,621,591 |
| |  | |  |
 | |  | | Who's Online
There are currently, 17 guest(s) and 0 member(s) that are online.
You are an Anonymous user. You can register for free by clicking here | |  | |  |
|  |
 |
|
 |
|
Click to list all articles in this topic
 |
|
 |
|
Articles:   PCTOOLS SCAM... the fine print (admin)
  Product Reviews: JIFFY LUBE... oil change from hell (admin)
  Product Reviews: Review of BlueAnt V1 and Plantronics Voyager Pro - the two most expensive blueto (admin)
  On File: Go Daddy Web Hosting... is it what they say? (admin)
  Publix responds to LWM inquiry (admin)
  On File: Comcast - good speed when it works, lousy service (admin)
  On File: Mona Vie, vertical market scam or fountain of youth? (admin)
  On File: Buyer beware - CARMAX/ARRIGO (admin)
  Product Reviews: Vonage Woes (admin)
  Transportation >> Lake Worth: AIRPORT TRAVEL WARNING (admin) · More -->
| Most recent article: PCTOOLS SCAM... the fine print by: admin 2011-08-31 08:35:47
AUTO RENEWAL SCAMS... reading the fine print
Scam
PCTOOLS and other software and service companies have gone
to great lengths to make it as difficult as possible for customers to stop the
automatic renewing of their products and services. The fine print is in the
“terms of purchase” where PCTOOLS claims that by buying their product you agree
to have your product, service, or subscription automatically renewed. And of course,
you never agreed to that since the salesman never told you anything about it
and you didn't see it on any of the PCTOOL advertisements. So it's a big surprise
when you get the email notice of automatic renewal and you discover they've
rigged everything so you can't just cancel this renewal... you're going to have
to WORK HARD AT IT. They've already got your credit card number and they know
that a certain percentage of novices will probably give up and let the renewal
go through.
Looking on the email, you see no customer service phone
number so you can pick up the phone and call… there's no convenient “cancel
automatic renewal” button or link somewhere... they made sure of that... so what
do you do?
You can follow the directions in the email notice for “opting
out of auto renewal,” which say “go to my account” but the last thing you needed
when you bought the software was to set up another unnecessary account and password
to remember. After finding yourself in an infinite loop of being bounced back
and forth between two screens it becomes apparent this doesn't work either.
It’s likely this interruption in your day will cost at least
a half hour of your time as you go through the rat maze of figuring it all out and finally getting someone on the phone who speaks and understands English
to stop the runaway train. The first number google listed as PCTOOLS support
ended up with someone from "Iyogi" (tech support outsource for PCTOOLS) with a
heavy accent who wanted to backdoor into my computer. That was a totally ridiculous request... but they do that so they can terrorize you into thinking that if you don't renew, you may end up with a dead computer and none of your files. When I refused to allow
it, he didn't understand and finally got his supervisor on the phone who couldn't
even find the correct number of PCTOOLS for me to call.
This is what’s happened to many American businesses where
most everything is outsourced and greed reigns supreme. I do not recommend
this product as there are many comparable products that cost less, one for free
(CACHE CLEANER) ...some even packaged within security software that offer the
same features and performance. And most important... they won't be
automatically stabbing your credit card with renewal fees you didn't agree to
pay.
read more... |
|
|
 |
|
 |
 |
|
 |
|
Articles:   When it's time to relax (admin)
| Most recent article: When it's time to relax by: admin 2009-05-12 07:40:37 When it's time to relax

About fifty people from family and extended family gathered from everywhere
in the country, from California, North Carolina, Connecticut and elsewhere... to celebrate Vivian's
graduation from Medical school... and of course to celebrate family, Mother's
Day and friendship. Siesta Key near Sarasota/Tampa was the target and what a
marvelous place it turned out to be. Her brother next to her got his Doctorate
in Neuro Psychology last year and is working at Yale University for his fellowship.
read more... |
|
|
 |
|
 |
|
|
 |
|
 |
|